Frequently Asked Questions

Our Freight Services

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Palletised Freight

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Bulky Items

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Dangerous Goods

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What types of freight can Freight Quote Australia deliver?

We specialise in large parcels, pallets, other bulky items as well as various types of Dangerous Goods

My goods are on a pallet but I don't have a forklift?

If you are shipping palletised freight but don’t have your own forklift at the pickup point, we will need to arrange for a tail-lift or a vehicle fitted with a crane, to load the pallets up for you. Note the maximum weight and dimensions for a hydraulic tail-lift are 2.3m long x 1.2m wide x 2.4m tall and 1000kg.

Which areas do you pick up from and deliver to?

We ship between practically all states, cities and towns in Australia, including from Sydney to Brisbane and Melbourne to Sydney.

My goods are too heavy to be lifted by one person - will the driver help to load the goods?

While it’s not uncommon for the driver to volunteer to help to load or unload the goods at the pickup or delivery address, it’s important to be aware that Freight Quote Australia is not a removalist business, and the ultimate responsibility for any hand loading or unloading rests with you. Drivers should not be expected to lift more than 25kg unaided.

Can Freight Quote Australia guarantee delivery within a deadline?

The very common risks associated with road transport make it impossible to guarantee a delivery time, even though we take every step possible to ensure that your goods are delivered within the requested timeframe. Please get in touch with our team if you have any questions or concerns.